BCA & Cinch Careers

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Job Details

Job Title: Online Manager
Job Reference: SG1396213CorOM
Location: Corby, Northamptonshire, United Kingdom
Salary: £50000.00 to £74000.00

Location: on site Corby cinch store

Salary: £50,000 - £74000 + Company car

Working Pattern: Monday - Friday

We're cinch. Our mission is simple – remove the faff from buying and owning cars, giving customers more choice, with more ease. We’re putting drivers first and we’ve ripped up the rule book to make sure that happens.

We’re a customer-first business with huge ambition. Already the UK’s largest online used car retailer, we’re expanding our customer offering with an exciting roadmap of online and physical retail solutions.

For customers who want to try before they buy, cinch Stores offer a faff-free environment to test drive, buy and drive away a cinch car on the same day.

Visitors to our stores can also choose from over 7,000 cars available on our website and app - the same choice as customers browsing and buying online from home. Customers can have their car delivered to their home, or pick it up from a local collection centre or in-store.

Oh, and did we mention that all our cars come with a 14-day money back guarantee and a free 90-day warranty?

cinch is part of the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace.

That means we’re part of a family including WeBuyAnyCar.com, BCA and Marshall Motor Group. We like to keep good company.

You
We are seeking an experienced Online Manager at our Corby Cinch Store to join our team , This role will see you use your sales management experience to lead the team in delivering good outcomes for our customers. 
Reporting to the Head Of Cinch Stores , this is a fantastic opportunity to join an amazing brand. You will help to oversee a team of Cinch Squad , the team oversee Used Vehicle Sales. We are looking for someone to drive the team and Business forward. Must have previous experience in budgeting and forecasts.

Skills and experience:

Manage the Used Vehicle stock to ensure it is prepared and advertised within a timely manner

Managing and meeting the site standards

Managing the Whole team in store

Motivating the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles

Liaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in an efficient and effective manner

Working to promote vehicles and services on offer in the dealership and online

Ensuring excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scores